February 8, 2007

Ideal products will not be supported on the initial release of the Microsoft Vista OS. We are, and will continue to work towards supporting Vista as quickly as possible while maintaining the quality and reliability of our products. We are also working to ensure that the third-party products and drivers required by our customers (e.g., credit card processing software, printer drivers, scanner drivers, etc.) continue to function reliably on the new platform.

Ideal will continue to provide limited, “best effort” support for Windows 98, Windows ME, and Windows XP SP1. Microsoft ended support for Windows ME/98 in July of 2006 and ended XP SP1 support in October of 2006.

Ideal recommends that customers who are using Windows 98, Windows ME, or Windows XP SP1 upgrade to Windows XP SP2.

For questions concerning the policy, please contact Ideal Customer Support at 601 693-1673 x2.