The IDEAL Rental/Retail Manager Support

Welcome to the IDEAL Rental/Retail Manager support page. Here you will find everything you need for your product including our new, Live Support service. With Live Support, you can get live, online help for your problem right now. Just click on the button for instant support. Of course, you can still call us on our support line at 601-693-1673, Ext 2 to talk to a support specialist.

   
     

At Ideal, we care about how our customers use our software. It is our sincere desire that you have a seamless, trouble-free experience with our products. If you have a problem, comment or question that you would like to submit to our support department, please click on the "Report a Problem" link below. Please fill out the form completely, and we will do our best to ensure that your issue is taken care of. A support technician may contact you for further information.

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Documentation:
What's New
(PDF) | Platform (PDF)

If you still need help, or have an issue that is unresolved, please contact the Support Manager directly. We will follow up and make sure that you receive the help you need.

 

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