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Support & Training Ideal Software products are backed by the industry's largest and most comprehensive support team. Multiple support programs are available and support is available on-site, via telephone or online. In addition, support personnel are fully equipped to assist customers in configuring optional modules, run reports and administer customer data. Most issues can be handled directly by support personnel on the phone! As part of our commitment to our customers, Ideal offers an extended Training Program to all authorized Ideal customers. The Ideal Training Program is designed to enable our customers to get the most from their software and hardware products. Training classes are held throughout the year for all Ideal products. Read more about training. |
Peripherals & Hardware Options Just as important as the software you choose, utilizing quality hardware components can yield years of trouble free system operation. Ideal engineers a line of top grade workstations and servers to compliment a wide variety of business applications. All Ideal systems are built with expandability in mind, making sure our hardware meets the evolving needs of a growing business. Ideal Workstation Several models are available to
conform with both space and budget limitations. Our bookshelf PC
is perfect for retail and entertainment applications where space
and appearance is crucial, while our standard PC is best suited
for office settings and for sales counters where space is not a concern.
Full size or flat panel monitors round out our workstation, along
with integrated magnetic stripe readers and small footprint keyboards
where needed. Ideal Server The Ideal servers are designed to provide optimum performance for all Ideal applications. Industry standard Intel® components are used, with every machine containing 128MB to 256MB RAM. A Windows® 2000 networking platform is standard, while several system redundancy options are available to provide enhanced stability to any size business. Ideal Peripherals From printers to cash drawers, to video capture and the latest in scanning technology, we offer a complete line of accessory equipment designed to compliment your system. All approved peripherals are carefully selected for reliability and a track record of durability and low maintenance costs. Each device has undergone stringent field testing in the environment which they are routinely used. |
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